SERVICE INDUSTRY
Integrated business solutions for companies providing consulting, engineering, software, and professional services. Increase resource efficiency, keep budgets under control, and automate invoicing processes.
Achieve operational transparency by managing your employees' time, competencies, and project profitability from a single unified platform.
Design project milestones, task allocations, and budgets using flexible Gantt charts.
Plan which expert works on which project and for how long, based on skills and availability rates.
Easily collect working hours spent on projects (Timesheets) and expenditures via mobile devices.
Enterprise Microsoft Dynamics 365 and Power Platform modules customized according to the requirements of your service processes.
End-to-end project operations management from sales to invoicing for service-oriented companies.
Intelligent omni-channel platform that manages customer requests, support processes, and SLA targets.
Get in touch with our certified experts who possess industry experience, and take advantage of a tailored analysis and digital roadmap opportunity for your business.
Explore the most frequently asked questions about the digitalization of your service processes, ERP integration, and our smart business solutions.
Approved timesheets entered via mobile or web are directly logged as labor costs under the respective project's financial ledger and become instantly ready for invoicing.
Yes, by cross-comparing budgeted costs with actual labor, expenses, and invoiced amounts in real time, the project's gross profit margin is continuously updated.
Incoming customer requests are automatically categorized based on priority and contract conditions. As an SLA duration nears expiration, an automated warning is sent by the system to the respective managers.
Thanks to the centralized resource dashboard, duplicate or over-allocation of experts across multiple projects is prevented through visual alerts.