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PROAX

SERVICE INDUSTRY

Efficiency in the Service Sector — Smart Project and Resource Management

Integrated business solutions for companies providing consulting, engineering, software, and professional services. Increase resource efficiency, keep budgets under control, and automate invoicing processes.

Deliver Your Projects on Time and Within Budget

Achieve operational transparency by managing your employees' time, competencies, and project profitability from a single unified platform.

  • Advanced Project Planning

    Design project milestones, task allocations, and budgets using flexible Gantt charts.

  • Smart Resource Scheduling

    Plan which expert works on which project and for how long, based on skills and availability rates.

  • Time and Expense Tracking

    Easily collect working hours spent on projects (Timesheets) and expenditures via mobile devices.

Smart ERP & Digital Solutions

Enterprise Microsoft Dynamics 365 and Power Platform modules customized according to the requirements of your service processes.

DYNAMICS 365

Dynamics 365 Project Operations

End-to-end project operations management from sales to invoicing for service-oriented companies.

  • Timesheet and Expense Management
  • Resource Scheduling and Workforce Optimization
  • Project Profitability Reporting Dashboards
INTELLIGENT PLATFORM

Dynamics 365 Customer Service

Intelligent omni-channel platform that manages customer requests, support processes, and SLA targets.

  • Customer Support Request (Case) Tracking
  • Knowledge Base Management
  • SLA Process and Alert Integration
CONSULT AN EXPERT

Let's digitalize
your service processes

Get in touch with our certified experts who possess industry experience, and take advantage of a tailored analysis and digital roadmap opportunity for your business.

What Should You Expect from Our Service Solutions?

Explore the most frequently asked questions about the digitalization of your service processes, ERP integration, and our smart business solutions.

Approved timesheets entered via mobile or web are directly logged as labor costs under the respective project's financial ledger and become instantly ready for invoicing.

Yes, by cross-comparing budgeted costs with actual labor, expenses, and invoiced amounts in real time, the project's gross profit margin is continuously updated.

Incoming customer requests are automatically categorized based on priority and contract conditions. As an SLA duration nears expiration, an automated warning is sent by the system to the respective managers.

Thanks to the centralized resource dashboard, duplicate or over-allocation of experts across multiple projects is prevented through visual alerts.